Tele-Caller Executive
Indicative Job Description Tele-Caller Executive
Position
Tele-Caller Executive
Location
Mumbai
About Fazlani Group
Fazlani Group of Companies has come a long way since its inception in 1927. It is growing both laterally as well as vertically, carving a success story across multiple domains, guided by strong core values and an honest promise of delivering complete satisfaction to all stakeholders.
The group has earned profound trust and respect during our journey of over 90 years. We are India’s leading exporter of un-manufactured Leaf Tobacco to 75 countries across the globe. With our persistent quality services, we are now recognized by the Government of India as *Star Export House. The group is a name to reckon within India’s exports fraternity. The group boasts of many fully owned subsidiaries and each of them is one of the most trusted names within their serviced markets. From sesame seeds to ready-to- eat packaged foods, from tobacco products to fresh cut flowers and a holistic wellness resort, the Fazlani Group of Companies have now acquired the status of a Conglomerate. The group has also ventured into the field of education and has been able to build some admirable brands from pre-primary to business management education.
The Fazlani Group of companies has consistently received awards and Certificates of Merit year after year from various Government bodies at State, National & International levels. With growing presence nationally and internationally, its portfolio has expanded to multiple domains under various companies diversifying the groups portfolio from exports of tobacco and non-tobacco smoking products, commodities and ready to eat food products to education and holistic wellness resort. The Fazlani group is well poised to offers accelerated growth opportunities.
Roles and Responsibility
Education: Graduate
Experience: 2 to 5 years
Responsibilities:
- Make outbound calls to potential customers.
- Introduce and promote company’s products & services to prospects.
- Provide detailed information about the features & benefits of the products.
- Understand customer requirements and recommend appropriate solutions.
- Generate sales leads through effective lead generation techniques.
- Qualify leads by gathering relevant information and assessing their potential.
- Maintain a comprehensive and accurate database of leads, prospects, and customer interactions.
- Follow up with leads and prospects to nurture relationships and move them through the sales funnel.
- Achieve sales targets and objectives within the specified timeframes.
- Stay updated on industry trends, competitors, and new product developments in the industry.
Position Requirements
- Excellent communication and persuasion skills.
- Familiarity with sales and lead generation techniques.
- Strong interpersonal skills and the ability to build rapport with customers.
- Good listening skills and attention to detail.
- Basic computer literacy and proficiency in using CRM systems or databases.
- Ability to work in a team and collaborate effectively.
- Target-oriented mindset and the ability to achieve sales goals.
- Prior experience in tele calling, sales, or customer service is an advantage.
- Fluency and proficiency in English language.
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
More Info – hr@sopariwala.com